Conferences

Poster Reprint Requests

Use the My Reprint Requests Button in the Online Planner or Mobile App to Harvest Requests for Your Poster or to See Your Request History

The "request reprint" feature in the app allows attendees to request more info from a poster presenter. We hope that all presenters will take advantage of this feature and follow-up with each attendee that requested more info about their poster.

If you requested a reprint from a poster via the app (or online planner), you will see a history (list) of posters you requested more information from. 

For Poster Presenters - How-to Get Your List of Requests & Follow-up

Select the My Reprint Requests orange button from the Online Planner homescreen, the app Homescreen, or go to More... menu page in the app. See screenshots below.

If you presented a poster you will see a list of attendees that requested a reprint of Your Poster in addition to a history/list of any posters you requested info from.

Please take the following action if there are attendees that "requested a reprint" of YOUR poster.

  1. Go to the My Reprint Requests in the Online Planner or mobile app (see screenshots below) and email yourself a CSV/list of attendees that requested info by sending a .csv to yourself which includes their email addresses. 
  2. Compose an email to each attendee that requested a reprint and attach your poster as a PDF to the email and offer to answer questions, provide more information.

Troubleshooting Tip: There is an issue with some devices in the native mobile app where you will see a message "Failed to validate user credentials". If this happens to you, please go to the Online Planner on your laptop or go to the Web Version of the app on your phone and sign in. This issue does NOT occur in the web-based version and you, as the presenter, will be able to access your request list.

Screenshot of orange My Reprint Requests button in Online Planner.

Scroll down for app screenshots.

Online Planner Homescreen-circled

Screenshot of orange My Reprint Request on App Homescreen

You must accept all "data updates" in order to see this.

App Homescreen_June 10

Screenshot of More... Menu on App

Select "My Reprint Requests" from the list. It is the 7th item in the listing shown below.

App_More menu_June 10